TRG's Technology Management Services delivers on a broad range of outsource focused ICT Services. Delivered out of Cape Town our full service support desk provides application and infrastructure management services to businesses operating in most verticals and found in all major cities in South Africa.
Our delivery framework servicing business large and small makes use of leading technologies, bespoke home grown solutions and the right mix of skilled and experienced technical specialists to deliver on managed solutions tailored to your organisation's specific requirements.
TRG Technology Management remains focused on the monitoring, timeous problem resolution and continuous preventative maintenance of your operating environment.
Our business exists solely to ensure your infrastructure continues to service you and your customers while ensuring our product and service mix remains flexible enough to suit most budgets and solution requirements.
Application and Technology Management Services
With stringent customer demands and ever more complex supply chains, businesses of all sizes are facing technology demands placing great strain on internal management, skill and available budget. In essence, your organisation's IT requirements are ever changing and are more critical than ever. Even the smallest of organisations are finding that outsourcing is the only way to remain focused on their core business and that to remain competitive, partnering with the right technology provider is crucial.
OUTSOURCING IS A MUST
TRG Management Services (TMS) manages and assumes responsibility for providing a defined set of services to clients within a Service Level Agreement contract, whether it be technical, or business application related. We provide services for ERP software (SYSPRO), Business Intelligence software (QlikView, Qlik Sense), Supply Chain software (riteSCAN, riteTIME, Red Lettuce) and the applicable hardware devices and network.
TRG presents Technology Management Services for SYSPRO blended solution packages.
Our service packages are structured to provide SYSPRO clients with affordable, continuous system support, usage and peace of mind. Each package is configured to suit your specific requirements and budget. TMS fulfills the key requirements of monitoring, support, training, processing assistance, data backup services and more.
What we offer:
Technology Management Services for SYSPRO provides SYSPRO customers with blended fixed-price service contracts to aid in the ongoing successful use of your SYSPRO operating environment.
· Live environmental monitoring of critical SYSPRO processes
· Live monitoring of your SYSPRO SQL database environment
· A friendly team of SYSPRO professionals for an end to end user support
· Secure remote access software for risk-free immediate assistance
· SLA driven response times and managed problem resolution