Customer Relationship Management (CRM) is a strategy used to manage interactions with customers and potential customers. CRM helps organisations streamline processes, build customer relationships, increase sales, improve customer service, and increase profitability.
Your Sales Transformation starts here
Focus on the right customers, build trusted relationships, and take swift action with a solution that unifies relationship data and provides contextual AI-driven insights.
Empower sellers to build relationships
Keep the focus on relationships with unified sales solutions and data across LinkedIn Sales Navigator and Dynamics 365 Sales.
Boost sales productivity with seamless tools
Free up more time for selling with a streamlined sales process that’s supported by familiar and cohesive tools and intelligent optimisation.
Effectively coach sellers with data-driven feedback and make decisions based on real-time data and emerging trends. Drive revenue with pipeline analysis, deal insights, relationship analytics, and conversation intelligence.
Increase sales profitably with advanced insights
Identify and replicate successful sales calls with conversation intelligence and help sales teams sell smarter with contextual AI-driven insights.
Innovate with sales solutions built to evolve
Drive innovation with adaptable and scalable sales solutions that are easy to tailor, extend, and connect to other applications and services you already use.
Improve conversion and win rates with lead and opportunity scoring based on advanced scoring models to identify customers most likely to convert and buy.
Increase response rates through warm introductions from colleagues who are already emailing, meeting, and collaborating with prospects.
Tailor engagement based on contextual insights that recommend personalised talking points and next best actions.